Frequently Asked Questions

If you've got a question, there's a good chance we've answered it below. Take a look and if you still need help, get in touch, and we'll happily help you out!

General Questions

What does this platform do, and how will it help me?

We provide front-end challenges that include professional web designs. These allow you to practice building websites in a realistic workflow. Taking these challenges will help you improve your skills, gain experience creating websites, and build up an incredible project portfolio. We also have a large community of developers, so it's a great way to meet other devs!

Is it free?

The majority of our challenges are free, yes. We do have some that are premium and require a PRO subscription to access. It will say on each challenge whether they are free or premium, so it's easy to tell the difference.

Can I use these projects in my portfolio?

Definitely! Please do feel free to use whatever you build in your portfolio. Helping developers add professional-looking projects to their portfolio was one of the reasons we created this platform!

What are points for, and how does the points system work?

Your "Mentor Score" is a rough gauge of your reputation on the platform. Earning more points can boost your exposure within the community and get you on the Wall of Fame. Click "Learn more about our points system" on the Wall of Fame for all the information.

Can I use Frontend Mentor challenges in my YouTube/Twitch videos?

For sure! We'd love to see you use our challenges in your videos. The only thing we ask is that you don't distribute any premium challenges or design files if you ever subscribe as a PRO member.

Account Questions

Is there any way to sign-up other than GitHub?

It's just GitHub at the moment. We only take the most basic information from your GitHub profile like email, username, profile picture, etc., and don't access your repositories. We do have plans to offer more sign-up options, so stay tuned.

How do I delete my account?

Go to Settings > Account > Delete Account. Be aware that clicking "Delete Account" will delete all your data, including associated data, like solutions, comments, etc., and cannot be undone.

Subscription Questions

Can I get my employer to pay for my subscription?

If you're employed as a developer, your employer should be happy to pay for your subscription as part of your training budget. Be sure to ask them first. If they're happy to do so, complete the checkout and then send an email to [email protected] with the company's name and address, and we'll update the invoice.

Do you offer discounts?

We don't have any discounts on the displayed price. We do have lots of free challenges, so we'd recommend using them. Then, if you feel you'll get value out of the PRO subscription, you can upgrade.

What if I change my mind after signing up as a PRO member?

We offer a "fair use" refund policy within 14-days of starting your subscription. Fair use means that if you download one or two premium assets (designs, premium challenges) and decide it's not for you, we're happy to process a refund. After all, we want you to be satisfied with your purchase! But if you've downloaded three or more premium assets and then requested a refund, we reserve the right to say no. To request a refund, email [email protected] within 14-days of starting your subscription.

Can I cancel my subscription any time?

Definitely! We provide easy account management through the Settings page. Click on the Billing tab, and you'll be able to manage your subscription without a problem.

I'm on the monthly subscription option and would like to upgrade to yearly. How can I do this?

Please email [email protected] and we'll happily help you switch your subscription.

Does the subscription auto-renew?

Our subscriptions do auto-renew at the end of their term. You can easily manage your subscription by going to Settings > Billing. We send you an email reminder a few days before your subscription to make sure you don't get caught out.

Challenge Questions

How do I start?

You can see all of our challenges here. To start a challenge, click the "Start Challenge" button on the challenge page. This will take you to the challenge hub, where you can download the starter files, including a README file which will help you get set up. We'd recommend starting with one of our newbie level challenges. You can then work your way up from there.

Can I take the challenges as a beginner?

For sure! Our challenges have five different levels of difficulty. We'd recommend starting with the newbie ones. You might also want to start with the HTML & CSS only challenges first. As you build up your skills and confidence, you can take on more complex projects.

Can I use libraries/frameworks on these projects?

Yes! Our challenges provide professional designs but there are no rules on what tools to use. So feel free to use anything you like to build your projects.

How can I get help if I'm stuck on a challenge?

The best (and quickest) way to get help on a challenge is in our Slack community. There are thousands of other developers in there, so it's a great place to ask questions. We even have a dedicated "help" channel! If you haven't joined yet, you can get an invite to our Slack community here.

Solution Questions

How do I submit my solution?

We'd recommend reading our complete guide to submitting solutions. If you get stuck and need help, please feel free to ask questions in our Slack community, and we'll help you submit your project.

How do I edit my solution?

Go to "My Challenges" in your profile and click the challenge. This will take you through to the challenge hub. From there, click "Update Solution" in the menu at the top, and you'll then be able to update your solution details.

How do I delete my solution?

Go to "My Challenges" in your profile and click the challenge. This will take you through to the challenge hub. From there, click the "Update/Submit Solution" link in the navigation, and you'll see a "Delete Solution" button at the bottom of the form. If you're just looking to update your solution, though, you can edit the solution details on the form. You can also generate new screenshots on the solution page.

How do I generate a new solution screenshot?

You'll see a "Generate Screenshot" button below the design comparison slider on the solution page. Clicking this will create a new screenshot.

Is there an official solution I can take a look at?

We don't provide "official" solutions for the challenges. This is because there is no single perfect way to complete a challenge. Instead, you're encouraged to review other people's code in the community. You can learn so much by seeing how other people have approached the same challenges and giving them feedback.

Do I get a code review when I post my solution?

Frontend Mentor is a collaborative learning community where everyone can give feedback to each other. If you'd like to receive feedback from the community, please be sure to post a question when you submit your solution. The more specific you can be, the better. Being clear with your questions means you're much more likely to receive valuable feedback from others.

Didn't find an answer to your question?

Contact us at [email protected] and we'll get back to you as soon as we can. Heads up that reply times are usually slower over the weekend.